Deltek Costpoint^® and Deltek Costpoint CRM for Business Development

I have a defined capture process but I don't have a method to enable that process for consistent, predictable results. How do I enforce a process that my team can follow?

Without repeatable processes, many project businesses lack the organizational model and resources to win new business, therefore making it impossible to achieve revenue targets.

Deltek Costpoint CRM, a Costpoint-compatible solution, enables a standardized and collaborative framework for Business Development process by helping you to establish winning best practices and replicate success. By conforming to your unique business processes, and by providing standardize templates, auto-generate Capture Plans and Opportunity Reviews, Costpoint CRM enables you to enforce consistent process for better forecasting.

Some of the features that help include:

• Workflow automates key business processes
• Configuration Design Tool - custom changes without code changes
• MS PowerPoint integration generates standard Capture Plans

What can I do to ensure that we are generating enough quality leads in the pipeline to support revenue projections?

To be successful, project-driven organizations must invest in must win opportunities—opportunities that fit their core competencies and customer focus. The opportunity must also outweigh the cost of bidding.

Costpoint CRM helps you to determine whether you have the available resources to support magnitude of any given opportunity. By providing you with improved intelligence and data integrity, you can fill your pipeline with real opportunities that fit your business to meet growth objectives. Costpoint CRM allows you to analyze your pipeline accurately, early and often to avoid investment in deals with little chance of closure or winning.

Some of the features that help include:

• Lead generation - Interface with FSI and INPUT
• Workflow to filter the right deals
• Embedded reporting tool - Actuate

How can I more accurately communicate performance to the business real time so we all know what to expect and when?

It has been reported that when labor-intensive tasks such as data management and reporting are automated, project-driven organizations are freed up to spend more time on analyzing their data and creating intelligence for better decision making.

Costpoint and Costpoint CRM can help you demonstrate your Business Development performance with accurate reporting and predictable results. Proactive executive engagement with a repeatable winning process, and accurate reporting and forecasting for increased win rate, make it easy for you to communicate real time where you are going and how you are going to get there.

Some of the features that help include:

• Easy to use UI
• Embedded, interactive reporting tool – Actuate

How can I make it easier to find the information I need to make fast, smart business decisions?

Creating corporate asset with one point of entry is critical to maintaining consistency and knowledge even after a sales person moves on or leaves a company. Deltek helps you to consolidate your multiple sources of information into a corporate knowledge base for repeatable success.

Some of the features that help include:

• Web-based - Corporate knowledge repository
• Integration with MS Word - Past Performance
• Costpoint integration

How can we avoid making customers think we're unorganized when we have multiple people calling on them?

Account/Customer knowledge and management are the most important skills for sales and business development.

Deltek can help you organize and execute around your corporate strategy, and position your business development organization as a proactive, collaborative group working with customers before the RFP is released instead of reacting to posted solicitations on FedBizOpps.

Some of the features that help include:

• Customer & contact management
• Customizable Activity Dialog for Call Plan Strategy
• Outlook sync - sharing contacts and activities